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Flexible Service Models

Choose Your Strategic Path

Three distinct service models designed to meet organizations at every stage—from rapid deployment to strategic technology ownership. Select the model that aligns with your business goals, budget, and technical capabilities.

Platform as a Service (PaaS)

Subscription-Based Excellence

Access our complete NDIS management platform through flexible subscription pricing. Perfect for organizations seeking enterprise technology without capital investment.

Flexible monthly or annual subscriptions based on usage

Core Features

  • Full platform access with all features
  • Managed cloud infrastructure
  • Automatic updates and new features
  • 99.9% uptime SLA guarantee
  • 24/7 technical support
  • Scalable user licensing

Technical Features

  • Multi-tenant architecture with data isolation
  • Enterprise-grade security and encryption
  • Real-time analytics and reporting
  • API access for integrations
  • Mobile-responsive design
  • WCAG 2.2 accessibility standards

Ideal For

  • Growing NDIS providers
  • Startups and pilot programs
  • Organizations preferring OpEx over CapEx
  • Multi-site operations
  • Teams needing rapid deployment

Key Advantages

  • No upfront capital investment
  • Predictable monthly costs
  • Always on latest version
  • Reduced IT overhead
  • Scale up or down easily
  • Full vendor support

Turnkey Service

Platform + Processing Combined

Complete end-to-end solution where we provide the technology platform AND handle all processing operations. Focus on care delivery while we manage the technology and operations.

All-inclusive service fee covering platform + processing

Core Features

  • Complete platform implementation
  • Full processing services included
  • Dedicated account manager
  • White-label customization
  • Comprehensive onboarding
  • Ongoing operational support

Processing Services

  • NDIS compliance management
  • Provider payment processing
  • Financial reconciliation
  • Regulatory reporting
  • Audit trail management
  • Quality assurance processes

Ideal For

  • Established NDIS providers
  • Organizations wanting turnkey solution
  • Multi-site operations
  • Teams focusing on service delivery
  • Businesses requiring rapid market entry

Key Advantages

  • Complete solution from one provider
  • Reduced operational complexity
  • Expert processing team included
  • Compliance handled professionally
  • White-label branding options
  • Faster time to market

Buy and Own

Full Platform Ownership

Purchase the complete platform with full source code ownership. Choose self-maintenance or partner with us for ongoing development. Maximum control and customization for your organization.

One-time purchase with optional support packages

Core Features

    Ownership Benefits

    • Complete source code ownership
    • Perpetual license—no recurring fees
    • Full customization rights
    • Deploy on your infrastructure
    • Data sovereignty and control
    • Strategic technology asset

    Choose Your Maintenance Model

    Option A: Full Self-Maintenance

    • Your team maintains everything
    • Complete technical independence
    • Customization at your pace
    • Infrastructure under your control

    Option B: We Provide Dev & Coding

    • We handle ongoing development
    • Regular feature enhancements
    • Bug fixes and security patches
    • Technical consultation included

    Ideal For

    • Large enterprises
    • Government agencies
    • Organizations with strict data policies
    • Long-term strategic technology needs
    • Multi-year deployment plans

    Key Advantages

    • One-time capital investment
    • No ongoing license fees
    • Complete technical control
    • Customize to exact needs
    • Data sovereignty guaranteed
    • Strategic technology ownership

    Side-by-Side Comparison

    Compare key features across all three service models

    Feature
    PaaS
    Turnkey
    Buy & Own
    Platform Access
    Full access
    Full access + Processing
    Full ownership
    Infrastructure
    Managed by us
    Managed by us
    Your choice
    Updates
    Automatic
    Automatic
    Your control
    Customization
    Configuration
    White-label
    Full control
    Processing Services
    Not included
    Fully included
    Your choice
    Source Code
    Not provided
    Not provided
    Full ownership
    Data Location
    Our cloud
    Our cloud
    Your choice
    Cost Model
    Subscription
    Service fee
    One-time + optional

    Included in All Service Models

    Enterprise-grade capabilities available regardless of your chosen model

    Financial Management

    • Real-time budget tracking
    • Automated invoice processing
    • Payment reconciliation
    • Financial forecasting
    • Multi-currency support
    • Comprehensive reporting

    Compliance & Security

    • NDIS Quality & Safeguards compliance
    • Automated audit trails
    • Bank-grade encryption
    • Multi-factor authentication
    • Role-based access control
    • Security event logging

    AI & Analytics

    • Fraud detection algorithms
    • Risk assessment automation
    • Predictive analytics
    • Pattern recognition
    • Budget optimization
    • Performance insights

    User Experience

    • Intuitive dashboard interface
    • Mobile-responsive design
    • WCAG 2.2 accessibility
    • Multi-language support
    • Customizable workflows
    • White-label branding

    Ready to Choose Your Service Model?

    Schedule a consultation to explore which model best aligns with your organization's strategy, budget, and technology goals. Our experts will help you make the right choice.