We're Here to Help You

Have questions about LocalEdge NDIS services? Need help getting started? Our friendly support team is ready to assist you every step of the way.

Average response time: Under 4 hours

Send Us a Message

Your privacy matters: All communications are encrypted and we never share your personal information with third parties.

Get in Touch

Phone Support

02 8338 8900

Mon-Fri: 8:00 AM - 6:00 PM AEST

Speak directly with our expert support team

Email Support

[email protected]

24/7 - Response within 4 hours

Send us a detailed message

Live Chat

Available on our website

Mon-Fri: 9:00 AM - 5:00 PM AEST

Quick answers to common questions

Office Visit

Level 3 Suite 310 247 Coward Street Mascot NSW 2020

By appointment only

Face-to-face consultations available

What We Can Help With

Account Setup

Help with creating your account or initial setup

Plan Management

Questions about managing your NDIS plan

Technical Issues

Problems with the platform or mobile app

Accessibility Support

Help with accessibility features and settings

Need immediate help? For urgent account access issues or critical problems, call our support line: 02 8338 8900 (Mon-Fri: 8:00 AM - 6:00 PM AEST)